Privacy Policy
TechConnect – Guardiantech Pro Services Private Limited
1. Introduction
Guardiantech Pro Services Private Limited (“Company”) operates the TechConnect platform, a digital marketplace connecting clients and freelancers for projects and services.
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
2. Information We Collect
2.1 Personal Information
We may collect the following personal details:
• Full name
• Email address
• Phone number
• Billing and payment information
• Government-issued identification (for verification purposes)
• Profile details (skills, experience, portfolio)
2.2 Account & Usage Information
• Login credentials
• IP address and device details
• Browser type and operating system
• Activity on the Platform (projects posted, bids, messages)
2.3 Payment Information
• Bank account details (for withdrawals)
• Payment gateway details (processed via secure third-party providers)
2.4 Communication Data
• Messages between clients and freelancers
• Support queries and feedback
3. How We Use Your Information
We use collected information to:
• Create and manage user accounts
• Facilitate project postings, bidding, and transactions
• Process payments and withdrawals
• Verify user identity and prevent fraud
• Improve platform performance and user experience
• Communicate updates, offers, and support responses
• Comply with legal obligations
4. Sharing of Information
We do not sell your personal data. However, we may share information with:
4.1 Service Providers
• Payment gateways
• Cloud hosting services
• Analytics providers
4.2 Other Users
• Profile information is visible to other users (clients/freelancers)
4.3 Legal Authorities
• When required by law or to protect our legal rights
5. Data Security
We implement industry-standard security measures, including:
• Encryption (SSL/TLS)
• Secure servers and firewalls
• Access control mechanisms
However, no system is completely secure, and users are responsible for safeguarding their login credentials.
6. Data Retention
We retain your information:
• As long as your account is active
• As required for legal, tax, and regulatory purposes
• Until disputes are resolved
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Enhance user experience
• Analyze platform performance
• Store user preferences
You can manage cookie preferences through your browser settings.
8. User Rights
Depending on applicable laws, you may have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for data processing
Requests can be made via our support contact.
9. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
TechConnect is not intended for users under the age of 18. We do not knowingly collect data from minors.
11. International Data Transfers
Your information may be stored or processed outside your country. We ensure appropriate safeguards are in place.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
13. Contact Us
For any questions or concerns regarding this Privacy Policy:
Guardiantech Pro Services Private Limited
TechConnect Platform
Email: support@gtpspl.com
Address: Hyderabad, Telangana
14. Consent
By using TechConnect, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described.